Resorts Online Privacy Policy

Your privacy is very important to DGMB Casino, LLC and Resorts Digital Gaming, LLC (referred to herein as “Resorts”, the offeror of real money poker and Casino games on the website located at www.pokerstarsnj.com and www.pokerstarscasinonj.com (the “Sites”).  

Resorts is incorporated under the laws of the State of New Jersey and is licensed and regulated by the New Jersey Casino Control Commission (“CCC”) and the New Jersey Division of Gaming Enforcement (“DGE”) under the relevant laws of the State of New Jersey for the purposes of operating and offering real-money, online interactive gaming services (“Services”. Resorts has contracted with TSG Interactive US Services Limited (“TSG Interactive US”) as its licensed Internet gaming operator for the provision of services to you as set out in the Resorts Online End User Licence Agreement (“Agreement”). 

TSG Interactive US and such of its affiliated companies which provide services to it (“Stars Interactive Group”) are licensed and regulated by the DGE.  You acknowledge that PokerStars and PokerStars Casino are brands owned and controlled by the Stars Interactive Group and that TSG Interactive US may exercise any of Resorts’ rights and fulfil any of Resorts’ obligations under this Privacy Policy.

References to “Provider”, “we” or “us” refer collectively to Resorts, TSG Interactive US and the Stars Interactive Group. 

We are committed to maintaining the confidentiality of the personal information collected by us by safeguarding it utilizing best in class software and hardware architecture, techniques, methods and procedures which allow you to enjoy the suite of products available on our Site in the knowledge that your privacy is safeguarded. We will comply with all applicable legal, regulatory or administrative requirements of any governmental authorities including but not limited to the CCC and DGE.  

The Agreement  takes precedence over any conflicting provision of this Privacy Policy. Unless otherwise defined herein, capitalised terms shall have the meaning given to them in the Agreement.

Consent to Privacy Policy

  1. By using the Services, you (“User” or “you”) agree to the terms of this Privacy Policy. We reserve the right to amend this Privacy Policy and changes will come into effect immediately upon such change being notified on the Site. Your continued use of the Service constitutes your agreement to this Privacy Policy and any amendments to the same thereinafter.  The purpose of this Privacy Policy is to enable you to understand how we collect, store, use and safeguard your personal information and for you to understand your rights in relation to that information. References to defined terms hereunder, if not specified, shall have the same meaning as set out in the Agreement.

What information is collected and for what purpose

  1. As part of the Gaming Account opening process across the Site and to allow us to provide our services to you, we will ask you to provide us with certain personal information, including but not limited to your name, date of birth, social security number, postal address, telephone number, e-mail address and password as well as to certify that you are at least 21 years old or older in jurisdictions in which the minimum age for use of the Service is greater than 21.  You are reminded that you can only use the Service if you are physically present in the State of New Jersey in compliance with our regulatory requirements in order for you to access and use the Service, you hereby consent and permit us (or third parties acting on our behalf) to: (i) use location-based services (LBS) to detect your geographic location from your PC/Device (which may include but not be limited to your IP address, Wi-Fi connection and cookies data) and (ii) undertake the collection, storage, processing, retrieval and transmission of your personal information (which will include but not be limited to your location data) and/or such other data or information that may be derived from your Device (as defined in Clause 9 below), to enable you access and use the Service, all in accordance with the purposes set out in this Privacy Policy. We may also use any or all of your personal information to verify your credentials from third parties including financial institutions, identification verification agencies and credit reference agencies for the purposes of us providing services to you. In addition, when you use the Service we store certain personal information, including information about your activity on the Sites and information held on  or derived from Devices that you use, as required by the DGE, to allow us to enhance the Services that we provide to you as well as to ensure that you are not using any prohibited third party software or tools.  We, our affiliates and third parties providing services on our behalf will use your personal information for various purposes such as:

    • to confirm financial transactions,
    • to provide services to you;
    • identification, verification and vetting purposes;
    • statistical analysis and research;
    • research and development;
    • marketing, market research and customer profiling;
    • data analysis;
    • to comply with licensing and regulatory requirements;
    • to analyse your credit risk; and
    • to combat against security risks; and
    • to confirm your geographic location

    We may also disclose your personal information:

    • if required to do so by law or by regulatory authority;
    • if required to do so by law or by regulatory authority;
    • if we believe in good faith that such action is necessary
    • to comply with any law or comply with legal process served on us;
    • to protect and defend our rights or property;
    • to comply with any regulatory body or licensing body or authority;
    • to enable third parties that provide services to us or make payments in connection with any wager made by a User;
    • to enable any payment management or debt collection company engaged by us to handle payment and collection processes to and from Users;
    • to assist third parties who provide services to us or on our behalf;
    • for the purposes of any third party that purchases us or our business or any part of us or our business;
    • to assist credit reference agencies as described in the circumstances described below in this Section 2;
    • with your consent;
    • for the purposes of disaster recovery; or
    • as set out in Sections 5 and 6 below.

    We may occasionally send you details or future events and news information about a range of our products, promotional links and other marketing communications regarding the Services that we off. If you no longer wish to receive such promotional notifications, you may opt-out of receiving them by following the instructions given when you receive such massages.

    Your personal information may be processed by us, our affiliates, our agents and third parties providing services to us, in jurisdictions outside of the United States of America. In this event, we will comply with the terms of applicable legislation in force in relation to any such processing and/or transfers of your personal information. By accepting this Privacy Policy, you hereby consent to your personal information being shared, where necessary, outside of the United States of America.

    We will only use your name in publicity materials with your consent.

    The name you register with us must be your own name. In addition, it is very important that you complete the account details with valid information, since it will be used in the course of validating financial transactions and the other aforementioned purposes. You are required to advise us of any relevant changes to your personal information. Users are able to change Gaming Account details by selecting an account option in the downloaded software.

Deposit and withdrawal processing

  1. In the course of making a deposit, Users will need to provide deposit method information (example: credit card number). This information in conjunction with your other personal information might be used to clear financial transactions executed by you with Provider. You are required to advise us of, and update on your Gaming Account with, any relevant changes to your personal information.

Confidentiality

  1. Provider has undertaken substantial efforts to protect the confidentiality of the identity, preferences and other information it has collected about individual Users and will not knowingly allow access to this information to anyone other than to the User or as described in this Privacy Policy. Provider has made a substantial investment in its server, database, backup, firewall and encryption technologies to protect the information collected by Provider. These technologies are deployed as part of state of the art security architecture, see here.

    You should also do your part in protecting your information. Your Login Credentials are confidential and you are obliged to keep your Login Credentials secret and confidential at all times and to use your best efforts to protect their secrecy and confidentiality.

Limits of Confidentiality

  1. Legally Required Disclosures: Due to the legal, regulatory and security environment in which we operate, Provider may be required, under certain circumstances, to disclose personally identifiable information about its Users and it may not be permitted to inform you that it has done so. Provider will use its reasonable endeavours to limit such disclosure to the following:

    1. where Provider believes in good faith that it is required to do so in response to a subpoena, warrant or other legal process; or
    2. where reasonably necessary to identify, contact or bring legal action against persons or entities to preserve and/or enforce Provider’s' rights.

    Further, we can, and you authorize us to, disclose your User identification, name, date of birth, age, street address, city, state, post code, country, phone number, e-mail, geo-location data plus details of financial instruments used to deposit and cashout to our third party agents or official government bodies as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy or other unlawful activity or activity that may expose us to legal liability.

Who receives your information?

  1. In addition to legally required disclosures as explained in this Privacy Policy, we may disclose your personal information to  our employees our agents and to third party service providers who use your personal information to provide services to us in respect of your being a User with the Provider. All recipients of your personal information shall be bound by applicable data protection laws to keep your personal information confidential and safeguard it at no less a level than that by which we are bound.

    We may combine your personal information collected from your use of the Service in accordance with this Privacy Policy with other information collected from you using other services operated by Provider or any other member of the Stars Interactive Group including, but not limited to, online websites operated under the brands “PokerStars” and “PokerStars Casino”, as well as all products which are related or ancillary thereto, including mobile and social networking services. We will treat this combined information in accordance with, and will use it for, the purposes set out in this Privacy Policy.

Direct Marketing

  1. We may use your email address and phone number for the purpose of providing you with news, promotions and other marketing offers from the Provider. We may also share your email address and phone number with our marketing partners for the purpose of providing you with marketing offers. Out of respect for your right to privacy we have provided you with an easy means by which you may stop receiving marketing offers via email and telephone from us or from our partners and affiliates. You may request at any time to no longer receive such offers by sending a blank message with the word "Remove" in the subject area to support@pokerstarsnj.com or support@pokerstarscasinonj.com. If you request to discontinue receiving marketing communications about our offers, we will remove your details from our marketing distribution lists and from any future lists we may share with our marketing partners. However, you may need to unsubscribe separately from marketing offers sent by partners who have received your contact details from us prior to your request to be removed from these lists.

Your rights in relation to your information

  1. We aim to keep our information about you as accurate as possible. You can write to us at any time to review, change, obtain a copy of your information or have your details altered or corrected in accordance with your rights under applicable legislation and in this event we may require evidence of your identity. In order to contact us regarding your information please e-mail support@pokerstarsnj.com or support@pokerstarscasinonj.com. We may in certain circumstances levy a small charge to cover the cost of administration regarding any request made by you in this regard if the information is given to you in writing. Please note that if we close or if you request us to close your Gaming Account for any reason, your personal details will be retained for such period as may be required under applicable anti-money laundering regulations or other licence and/or regulatory requirements.

Cookies

  1. Cookies are text-only strings of information that are downloaded to your personal desktop, laptop computer or mobile device (each a “Device”) when you visit a website. They are then sent back to the originating website on each subsequent visit, or to another website that recognises those cookies.

    Cookies are very useful and are used for many different purposes. These include allowing you to navigate between pages efficiently, remembering your preferences, and generally improving user experience. Sometimes cookies are used to help ensure that adverts you see online are relevant to you and your interests. We use cookies in order to track referrals to our websites, to remember your preferences, and to generate anonymised statistical data, which we use to improve the user experience on our websites. We also use cookies to measure the effectiveness of our advertising campaigns, to limit the number of times you see an advertisement, to remember that you have visited a website, and to provide advertisements that are more relevant to your interests.

    Detailed information about cookies and how we use them on the Sites may be found in our Cookie Policy, which also describes how you can turn off cookies or control which cookies are set on your Device (see in particular the section headed ‘How to manage your cookie settings’)

Who are we?

  1. Resorts Digital Gaming, LLC.

    1133 Boardwalk, Atlantic City, NJ 08401

    and

    TSG Interactive US Services Ltd

    Contact us at support@pokerstarsnj.com or support@pokerstarscasinonj.com.

Privacy Policy last revised: July 2017